Jetblue Airways

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FILE - In this Dec. 1, 2010 file photo, Virgin America's inaugural flight between Los Angeles an Dallas Fort Worth International Airport comes in for a landing in Grapevine, Texas. Passengers cherish Virgin America for its mood lighting, live TV, fancy cocktails and friendly flight attendants. That nice-guy approach to air travel wins awards and attracts a cult following, but may not fly with Wall Street. (AP Photo/LM Otero, File)

Service without a smile: why airlines aren’t nice

By SCOTT MAYEROWITZ - Associated Press

A JetBlue Airbus A320 airliner That has to return to long Beach, Calif., because of an emergency is seen at the Long Beach Airport in Long Beach, Calif., Thursday, Sept. 18, 2014. Federal Aviation Administration spokesman Ian Gregor said flight 1416 was bound for Austin, Texas, when the crew declared an emergency due to a problem with one of two engines on the Airbus A320. Airline spokesman Morgan Johnston said none of the 142 passengers and five crew members was injured during the evacuation, though three passengers were treated at the scene and one passenger was taken to a hospital for observation. (AP Photo/Damian Dovarganes)

JetBlue adds flights between Vegas, San Francisco

Associated Press

JetBlue announces Vegas-Ft. Lauderdale flights

Associated Press

JetBlue adding Pittsburgh-to-Ft. Lauderdale flight

Associated Press

On Tuesday, a federal judge in Texas found JetBlue pilot Clayton Frederick Osbon not guilty by reason of insanity. (Associated Press)

JetBlue pilot not guilty by reason of insanity

Associated Press

** FILE ** JetBlue Airways Capt. Clayton Osbon (right) is escorted to a waiting vehicle by FBI agents as he is released from the Pavilion at Northwest Texas Hospital in Amarillo, Texas, on Monday, April 2, 2012. (AP Photo/Amarillo Globe-News, Michael Schumacher)

JetBlue passengers sue airline over pilot scare

By Frank Eltman - Associated Press

** FILE ** Air travelers check their luggage at a United Airlines baggage claim area at O'Hare International Airport in Chicago on Thursday, Dec. 22, 2011. (AP Photo/Nam Y. Huh)

Airlines’ treatment of passengers slowly improves

By Joan Lowy - Associated Press

JetBlue pilot held for evaluation for midair meltdown

By Russ Bynum and Danny Robbins - Associated Press

Emergency workers tend to a JetBlue captain that had a "medical situation" during a Las Vegas-bound flight from JFK International airport, Tuesday, March 27, 2012, in Amarillo, Texas. (AP Photo/Steve Douglas)

JetBlue passengers recount fears during captain’s breakdown

By Betsy Blaney and Oskar Garcia - Associated Press