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Micaela Bensko.jpg

Micaela Bensko.jpg

Virgin Atlantic has vowed to remind staff about its policy regarding service animals after a disabled California woman says she was denied entry to the airline's waiting lounge because of her dog. (YouTube/@Micaela Bensko)

goodbye_virgin_america_31369.jpg

goodbye_virgin_america_31369.jpg

FILE - In this Sunday, Aug. 23, 2015, file photo, a Virgin Atlantic passenger plane crosses a waxing gibbous moon on its way to the Los Angeles International Airport, in Whittier, Calif. Alaska said Wednesday, March 22, 2017, that it will retire the Virgin brand, probably in 2019. Alaska announced in 2016, that it was buying Virgin, but CEO Brad Tilden held out hope to Virgin fans that he might keep the Virgin America brand, and run it and Alaska as separate airlines under the same corporate umbrella. (AP Photo/Nick Ut, File)