“Passengers are seeing better, more reliable journeys since the introduction of the demand cap," airport CEO John Holland-Kaye said.
Heathrow airport says passenger cap has eased travel chaos
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“Some airlines have taken significant action, but others have not, and we believe that further action is needed now to ensure passengers have a safe and reliable journey," Heathrow CEO John Holland-Kaye said in an open letter to passengers.
London's Heathrow Airport caps daily passenger numbers
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