Vicky Olson of Phoenix, cries after speaking about her husband, Michael Olson, a patient of the Phoenix VA Health Care System who died in March of 2014, as U.S. Senator John McCain (R-AZ) (left) holds the mic during an open forum discussing the recent allegations of gross mismanagement and neglect at the Phoenix VA Health Care System, at the Burton Barr Central Library in Phoenix on Friday, May 9, 2014. (AP Photo/The Arizona Republic, Tom Tingle)