FILE - In this Thursday, June 2, 2016, file photo, United Airlines CEO Oscar Munoz delivers remarks in New York, during a presentation of the carrier's new Polaris service, a new business class product that will become available on trans-Atlantic flights. Munoz said in a note to employees Tuesday, April 11, 2017, that he continues to be disturbed by the incident Sunday night in Chicago, where a passenger was forcibly removed from a United Express flight. Munoz said he was committed to fix whats broken so this never happens again. (AP Photo/Richard Drew, File)
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