In this photo taken Jan. 26, 2011, customer Bill Wilson, 82, left, is tutored by technical advisor Jimmy Zhao during a personal training session in a Microsoft Store in Bellevue, Wash. Microsoft Corp. on Thursday, Jan. 27 said its net income for the latest quarter fell slightly from a year ago, and it beat Wall Street's expectations despite the weak personal computer market. (AP Photo/Elaine Thompson)
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