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FILE - In this Sept. 30, 2013, file photo, Zappos CEO Tony Hsieh speaks during a Grand Rapids Economic Club luncheon at the JW Marriott in Grand Rapids, Mich. Hsieh, the longtime CEO of Las Vegas-based online shoe retailer Zappos.com, is retiring from the company.   Company spokeswoman Laura Davis confirmed Monday Aug. 24 2020.   (Cory Morse/The Grand Rapids Press via AP)

FILE - In this Sept. 30, 2013, file photo, Zappos CEO Tony Hsieh speaks during a Grand Rapids Economic Club luncheon at the JW Marriott in Grand Rapids, Mich. Hsieh, the longtime CEO of Las Vegas-based online shoe retailer Zappos.com, is retiring from the company. Company spokeswoman Laura Davis confirmed Monday Aug. 24 2020. (Cory Morse/The Grand Rapids Press via AP)

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