FILE - In this Oct. 28, 2016, file photo provided by passenger Jose Castillo, fellow passengers walk away from a burning American Airlines jet that aborted takeoff and caught fire on the runway at Chicago's O'Hare International Airport. Investigators say communication problems between flight attendants and pilots put evacuating passengers at more risk after the plane caught fire. The National Transportation Safety Board said Tuesday, Jan. 30, 2018, that flight attendants didn't know how to use the intercom system to speak with pilots before they directed passengers to use an emergency exit behind an engine that was still running. (Jose Castillo via AP, File)
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