Ryan Copple of Los Angeles sits in the shade as he struggles to play Pokemon Go at the Pokemon Go Fest Saturday, July 22, 2017, at Grant Park in Chicago. Many festival attendees had trouble getting the augmented-reality cellphone game to work. By the afternoon, Mike Quigley, chief marketing officer of the game's developer, Niantic, announced all ticket holders would receive refunds and be issued $100 in credits for use in the app. Copple came to Chicago from Los Angeles just for the event. (Erin Hooley/Chicago Tribune via AP)
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