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A person uses a cell phone on Saturday, July 13, 2024, in Los Angeles. The FBI Internet Crime Complaint Center reports that SIM-swapping complaints have increased more than 400% from 2018 to 2021. New federal regulations aimed at preventing port-out hijacking are under review, but it's not clear how far they will go in stopping the crime. When your own phone access is lost to a criminal, the very steps you once took to protect your accounts — such as two-factor authentication — can be used against you. (AP Photo/Paula Ulichney)

A person uses a cell phone on Saturday, July 13, 2024, in Los Angeles. The FBI Internet Crime Complaint Center reports that SIM-swapping complaints have increased more than 400% from 2018 to 2021. New federal regulations aimed at preventing port-out hijacking are under review, but it's not clear how far they will go in stopping the crime. When your own phone access is lost to a criminal, the very steps you once took to protect your accounts — such as two-factor authentication — can be used against you. (AP Photo/Paula Ulichney)

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