SANTA FE, N.M. (AP) - New Mexico Attorney General Hector Balderas has opened an investigation into the nation’s largest homebuilder after receiving complaints that it may not be honoring home warranties.
The Santa Fe New Mexican reports complaints have been made about PulteGroup by a small group of homeowners who called the consumer division of the Attorney General’s Office.
Balderas says he has asked for Pulte’s cooperation to resolve the more serious issues. Among them are not refunding an earnest money deposit when a buyer lost his job and complaints over cracked tile, concrete and grout.
A Pulte spokeswoman says the company has “launched our own analysis to ensure we fully understand the underlying issues which prompted involvement from the New Mexico AG’s office. Pulte remains committed to working cooperatively with the AG’s office.”
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Information from: The Santa Fe New Mexican, http://www.sfnewmexican.com
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