An American is suing British Airways after the carrier sent him and his partner to the Caribbean island of Grenada, instead of the Spanish city of Granada.
Edward Gamson and his partner wound up 4,000 miles away from their intended destination of Granada, known for its Moorish 11th-century Alhambra palace, The Independent reported.
Mr. Gamson said the airline initially apologized and promised their speedy return to Gatwick Airport in London, but instead they were subjected to a three-day ordeal that resulted in them never reaching Spain, the paper reported.
British Airways reportedly refused to reimburse the couple their $4,500 first-class tickets and is now is resisting their damages claim for $34,000.
A U.S. judge rejected the airline’s attempt to have part of his lawsuit struck down, and the claim will now head for a full hearing, The Independent reported.
“It’s just so sad,” Mr. Gamson said. “A trip we had been really looking forward to was ruined and … BA won’t do the decent thing.”
This isn’t the first time British Airways has mixed up the two destinations. The Independent reports that just a week before Mr. Gamson’s flight, a woman from Devon, England, who was suffering from cancer found herself in Grenada after booking herself a “bucket list” trip to Spain.
“Her tickets were booked with Avios, the ’Air Miles’ company owned by BA’s parent, International Airlines Group, which promptly reimbursed her,” the paper reported.
• Jessica Chasmar can be reached at jchasmar@washingtontimes.com.
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