The chief compliance officer of Britain’s HSBC says he is stepping down from that position after an investigation found that lax controls at the international bank allowed Mexican drug cartels to launder billions of dollars through its U.S. operation and other illicit transactions.
But David Bagley, the head of compliance for London-based HSBC Holdings, told a Senate investigations panel that he will remain at HSBC.
Mr. Bagley and other current and former executives of the bank apologized for lapses but said they weren’t fully aware of illicit transactions flowing through the bank.
Senators expressed skepticism that they didn’t know about problems that persisted for seven years.
A report by the panel, the Senate permanent subcommittee on investigations, also found that U.S. regulators knew the bank had a poor system to detect problems but failed to take action.
Mr. Bagley has been the head of compliance since 2002, during the period in which the Senate investigation found that HSBC’s lack of oversight allowed the bank to be used by drug traffickers and possible financiers of terrorist groups, and for other illicit purposes around the globe.
Mr. Bagley said he lacked full authority over the bank’s far-flung affiliates, which each had its own compliance officer. HSBC, with net income last year of $16.8 billion, operates in about 80 countries around the world.
“HSBC has fallen short of our own expectations and the expectations of our regulators,” Mr. Bagley testified.
He said he had told HSBC senior management “that now is the appropriate time — for me and for the bank — for someone new to serve as the head of group compliance.”
The executive who headed HSBC’s Mexican affiliate in 2007 and 2008 said he tried to clean up deficiencies he found in the operation.
“I believe that we made real progress at HSBC Mexico during my short tenure,” Paul Thurston told the panel. He added, however, “We know we should have done this better, sooner.”
The executives said the bank has made deep changes to its policies and corporate culture to prevent illicit use of the bank. London-based HSBC, which is Europe’s largest bank, changed its senior management last year.
Sen. Carl Levin, Michigan Democrat, the subcommittee’s chairman, challenged Mr. Thurston. “This is something that people knew was going on at that bank,” Mr. Levin said. “Why did people allow it to continue?”
Mr. Thurston said the Mexican bank, which HSBC had acquired in 2002, had been a “fast-growth” bank that lacked controls against money laundering.
Sen. Tom Coburn of Oklahoma, the panel’s senior Republican, said he found it hard to believe that HSBC executives didn’t know what was going on.
The CEO of the U.S. division of HSBC also apologized for weak oversight at the bank.
Irene Dorner, president and CEO of HSBC Bank USA, said, “We deeply regret and apologize” for the lapses by HSBC. Its U.S. division is among the top 10 banks operating in the United States. It has assets of roughly $210 billion in its U.S. operations.
The changes the bank made “will be embedded and sustained going forward,” Ms. Dorner said. “We’re burning the bridges to make sure no one can get back to the way it was before.”
Stuart Levey, a former high-ranking Treasury Department official who joined HSBC in January as chief legal officer, said the bank in April put in new, stricter oversight standards that apply to all its affiliates.
Mr. Levin said HSBC’s new policies “are all good steps.” But he said while apologies are welcome, “Accountability is essential as a deterrent and that accountability has been missing.”
He cited instances in past years in which HSBC — after being sanctioned by regulators — had promised to fix deficiencies but didn’t carry through.
Mr. Levin said HSBC needs to identify which of its affiliates pose a high risk of problems and put them under close monitoring. The bank should consider closing the account of its Mexican affiliate, he said.
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