CUPERTINO, CALIF. (AP) - Apple CEO Steve Jobs is responding to growing complaints about the latest iPhone by declaring, “We’re not perfect.”
Apple Inc. has been beset with complaints from buyers of its iPhone 4 that holding the phone with a bare hand can muffle the wireless signal. The problem has been termed the “death grip.”
At a news conference Friday in Cupertino, Calif., Jobs declared, “This is life in the smart phone world. Phones aren’t perfect, and it’s a challenge for the whole industry.”
Jobs also says the problem isn’t widespread. He says just over five out of every thousand users have complained to Apple’s warranty service.
On Monday, Consumer Reports said it refused to recommend the phone and called on Apple to compensate buyers.
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